PROJECTS
COELLABORATIONS works with entrepreneurs and business owners on specific projects to help them achieve their goals.
Whether you need a better way to manage customers, a tool to capture reviews, or an updated invoicing system, we independently source and implement the latest technology solutions to meet your needs today, and tomorrow.
SAMPLE PROJECTS
WORKFLOW DESIGN - TECH SOLVE
Heidi Black HR is an outsourced HR provider that focuses on putting people first.
Naomi reviewed Heidi's existing way of working with the goal of helping Heidi streamline her processes and avoid procrastination. She recommended Asana as an effective digital to-do list, designing a series of workflows to better organize Heidi's day-to-day work.
CUSTOMER EXPERIENCE REVAMP
Brighton Lace is a successful e-commerce business selling sustainable lingerie direct to consumers.
Naomi reviewed the customer experience holistically to identify 3 key areas for improvement; abandoned carts, customer reviews and customer loyalty.
We started by better utilizing the capabilities of one of their existing tools, Mailchimp, to redesign the abandoned cart communications and crucially share them in a more timely manner. After researching the best software options to meet their various other needs, Naomi recommended a single, unified solution; Yopto. She then customized and integrated into Shopify to provide a seamless customer experience.
CLIENT DASHBOARD - TECH SOLVE
Brtitish American Business Leap (BAB-LEAP) is a niche consulting company that supports British businesses expanding into the US market.
BAB-LEAP works with multiple clients at any given time and had been struggling to keep track of important information and key tasks. Naomi recommended Monday.com as a better way to view and manage these details, ensuring BAB-Leap is able to provide the best possible client experience.
CUSTOM CRM - TECH SOLVE
Cardea is a property management agency providing 'pick & mix' services to clients.
Already investing in using Monday.com to manage their workflows, the team asked Naomi to design and implement a bespoke customer relationship management (CRM) board. As well as integrating with Gmail and leveraging Monday's powerful automation features, Naomi set this up ready for the business to scale.
WEBSITE AUDIT
Brighton Lace is a successful e-commerce business selling sustainable lingerie direct to consumers.
Their Shopify website had been up and running for a little over a year and was experiencing a few glitches. The Coellaborations team conducted a full health check with great results. Lou was able to overall the SEO to improve organic search results. We were also able to improve site speed (critical in the world of e-commerce), by removing junk-code from the original migration from Wordpress.
CUSTOMER INVOICING - TECH AUDIT
Luum is a B2B SaaS company providing commute management software to large enterprises.
Luum had been using Quickbooks for a couple of years, but had never quite ironed out the teething problems. After reviewing the process, Naomi was able to implement several small but key updates to ensure the customer billing process ran more smoothly.
EMPLOYEE KNOWLEDGE-BASE - TECH SOLVE
LoopUp is a B2B company that provides pain-free conference calling software.
As LoopUp began to scale, it became apparent that employees were asking the same basic questions, but often receiving different answers. Using Confluence, Naomi developed an internal website to ensure information was readily available and always up to date. With additional collaboration tools, this saved the team time and endless headaches.
Our aim is to find the best technology solution for your business. COELLABORATIONS is in no way affiliated with these technology providers and does not receive any financial incentive for making recommendations.
